This Shipping Policy outlines how orders placed on alluviretatrutide.com are processed, dispatched, and delivered.
Dispatch Time
Orders placed and paid for before 2:00 PM (UK time) on working days are typically dispatched the same day. Orders received after 2:00 PM, or on weekends and public holidays, will be dispatched on the next working day.
Delivery Services
We use tracked and signed-for courier services such as UPS, Royal Mail, or DPD, depending on the destination, parcel weight, and service availability. Once your order has been shipped, you will receive tracking details via email or SMS.
Delivery Times
UK Orders: Typically delivered on the next working day after dispatch.
International Orders: Delivery times vary depending on the destination and customs clearance processes but generally range from 3–10 working days.
Shipping Fees
Shipping costs are displayed at checkout and are calculated based on your delivery location and parcel weight. Occasionally, we may offer free shipping promotions.
Order Tracking
All shipments include tracking. You will receive a tracking number as soon as your parcel leaves our fulfilment centre, allowing you to monitor your order’s progress in real time.
Missed Deliveries / Re-delivery
If no one is available to receive the delivery, the courier may leave a calling card or attempt redelivery. You must follow up directly with the courier using your tracking details to rearrange delivery.
Customs & Import Duties
For international orders, buyers are responsible for any customs duties, VAT, or import taxes that may apply. These charges are not included in our product prices or shipping fees.
Delivery Issues
If your order is delayed, lost, or arrives damaged, please contact us at contact@buyalluvi.com within 72 hours of the expected delivery date. Be sure to include your order number and tracking details so we can assist promptly.
Address Errors
Please ensure that all delivery information entered at checkout is correct. Alluvi Healthcare cannot be held responsible for failed deliveries or delays caused by incomplete or incorrect address details provided by the customer.
Contact Us
For any shipping-related enquiries, please contact:
Alluvi Healthcare
Email: contact@buyalluvi.com
Website: https://buyalluvi.com